Terms & Conditions

1.General 

This website is owned by Aluvita UAB company. On this page we will use the terms "we", "us" and "our" when we refer to the website Vapesson.eu and the owner Aluvita UAB. Vapesson.eu offers this website, including all information, tools and services to you, the User, on the understanding that you accept all terms, conditions, and notices contained herein.

By visiting our website and/or conducting a trade with us, you participate in our "Service" and you agree to be bound by the following "Terms & Conditions". These terms and conditions apply to all users of the website, including those who are visitors, suppliers, customers, resellers and others.

Please read our Terms & Conditions carefully before visiting our website. By using any part of our website, you bind to our terms and conditions. If you do not agree to all our terms and conditions, do not use / visit the website.

Aluvita UAB has all rights to adjust usage terms unilaterally and at any time make changes to the offer of e-store services without sending written notice to service user. The current and current rules are always available on this site.


 2. Consumers of services

Buyer or consumer of services may be either a natural (natural) person or a legal person. The user of the service declares that he/she is at least 18 years old natural person.

Aluvita UAB requires that the user of services have filled at least 18 years.

Aluvita UAB has the right to withdraw from the purchase contract if it finds that a service user is a physical person under the age of 18.

Service user declares that he/she has become aware of the terms of use of the www.vapesson.eu e-store before accepting the purchase and prior to the sale transaction and agrees to comply with them.


3.The goods

The availability of products displayed in the web shop may change in accordance with the current stock balance or due to technical problems in the web shop program.

If the product is out of stock or it is evident that the actual delivery time is longer than that shown on the product page, or if the order cannot be fulfilled, an employee of the webshop will contact you and suggest a new potential delivery time or replacing the product with an equivalent product having the same price and quality, or alternatively, the money paid for the product will be refunded. 

Your money will be refunded immediately and in any event not later than 14 days after placing the order.

Product information is checked and updated regularly. It could be that the information has been updated since your last visit.


4. Execution of purchases

1.Select the desired products and enter the particulars necessary for fulfilling the order (given name, surname, telephone number, e-mail address, delivery address, post code)

2. Select method of delivery

3. Once the order has been placed an order confirmation will be sent to your e-mail address

4. Pay for the products using PayPayl or credit card (service provides Clearhaus A/S)

5. The products will be delivered to you after you have placed an order via the web shop and paid for it


5. Terms of delivery

We ask you to check the accuracy of the information you provide when ordering to avoid delays and  misunderstandings in connection with delivering the products. Neither Aluvita UAB nor the transport company hold any responsibility for late delivery or possible misunderstandings in case of delays or misunderstandings caused by inaccuracy or falsity of your specified order data.

The goods are delivered by AS Eesti Post Omniva  within 5-7 working days.


6. Withdrawal 

If, having placed the order you want to withdraw from the contract before Aluvita UAB has fulfilled the order, you should inform thereof in writing as soon as possible by sending an e-mail to info@vapesson.eu. Your e-mail should indicate the order number you wish to withdraw as well as your contact particulars (given name, surname, date of placing the order, telephone number).

If we receive the withdrawal request after the contract has been performed, withdrawal shall take place in accordance with section  „Right to return“ hereof.

We will refund the amount you paid immediately and in any event not later than 14 days after receiving the notice of withdrawal.

The money will be transferred to the same bank account from which it was remitted to Aluvita UAB.


7. Right to return

All items bought from the web shop are subject to a 14-day right of return as from the receipt of the products

In case you want to return items that you have purchased, please e-mail info@vapesson.eu

In case of resignation from the purchase contract, you must return the goods immediately, but not later than 14 days from the date of application for resignation. Please ensure that the returned product is complete, in original packaging and unused, and accompanied by the original of the invoice.

If, after returning the product, it appears that the product does not meet the criteria (original packaging and unused), the user will not get a refund and the returned product will be stored at the service provider. Any expenses arising from returning the stored products shall be covered by the service provider. 

In the event of return, your money will be refunded immediately and in any event not later than 14 days after returning the product, whereas postage is not subject to refund save where the product is not in conformity with the order.

You have a 14-day right to get replacements for such non - conforming products.

The money will be transferred to the same bank account from which it was remitted to Aluvita UAB.


 8. Warranty and return of products not in conformity with requirements

Aluvita UAB is responsible for the products non-conformity with the requirements and their defects  appearing within 2 years from the delivery of the products to you.

Aluvita UAB is not responsible for:

•  the deterioration of or damage to the product

• defects that have occurred due to improper use of the product;

• he normal physical wear of the product arising from standard use.

In the event of returning a non-conforming product, the amount paid for the product (including delivery cost) shall be refunded to the bank account indicated by you not later than 30 days after receiving the notice of withdrawal and the request to return to product.

The warranty against defects excludes the atomiser. The atomiser is a consumable. 

The battery’s warranty period equals 3 months or 300 charging cycles.

The invoice serves as the document certifying the validity of the warranty for the purchased product.


9. Personal Information and Their Treatment

All personal data of the customer learned in the course of visiting the e-store and making purchases are handled as confidential information.

The source of personal data is the establishment of a customer relationship when registering an order in the e-store.

Secure data exchange and security systems are applied when requesting card data. An encrypted data communication channel with banks ensures the security of your personal data and banking particulars. The entered card data are not accessible to the service provider. The personal data required for delivering the products to you are transmitted to the post service company.

Aluvita UAB undertakes not to transmit personal data to third parties..

You may verify, modify, and request the removal of personal data pertaining to you.

The user authorises Aluvita UAB to send an order confirmation to the e-mail address supplied upon placing the order.

By registering as a user of www.vapesson.eu webshop you authorise Aluvita UAB to send offers to the e-mail address indicated by you. Having logged in to the e-store environment, you can choose not to receive offers.





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